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Shay Consulting Computer
Support & Repair Advice Newsletter

       

 5th Edition Jan. 2009

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To start off, I would like to thank you for subscribing to my newsletter.

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This newsletter will give you repair and support tips and tricks
to help you keep your computer running fast and error free. 
This newsletter is written for you, my subscriber.  Do you have a computer question that you think is dumb. 
No questions are dumb, we all started out as a novice computer user at one time.   

  Send your questions or comments to newsletter@tomshayconsulting.com.

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In this month’s newsletter we will deal with:

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What Information Do You Need Before You
Call Computer Support?

Before you call Tech Support you should have all your information about what the
problem is and information about your computer.

Write everything down before you call.  This will help you make sure you don't
miss anything when talking with the Computer Technician. 

Click Here to Learn What Information you Need to Have
Before you Call for Tech Support

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What is your Computer Registry and
How to Backup the Registry.

Viruses and Spyware can and will make changes to your Registry and if you are
trying to clean them off your computer, sometimes you need to edit the registry.

The Registry is two files stored on your computer called System.dat and User.dat. 
These files have information on every aspect of your computer.  

Click Here to Find out How to Backup your Registry

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How to Check Where your Kids are
going on the Internet.

Learn how to check your Browser History.

The Internet can be a great place for kids, but it also can be dangerous also. 
You need to monitor your kids internet surfing habits.

Click Here to Learn how to Check your Browser History

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What is the Difference Between Free and Paid
Anti-Virus and Spyware Removal Programs?

There are a few differences between free and paid versions of Virus and Spyware removal programs. 
Even though both versions will find and remove the same viruses and spyware,
the paid version is what I always recommend, if you can afford it.

Click Here to Learn the Difference between the Free
& Paid Versions of Virus Removal Programs

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 Keyboard Shortcuts to Help you
Work Faster and Easier

If you are like me and work on the computer most of the day you need to learn how to use
keyboard shortcuts to save time typing and working on your projects.

I have found it takes a little getting used to using your keyboard, but keep at it and
it doesn't take long before you are used to doing it.

Click Here to Learn more about Keyboard Shortcuts

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MahJong the Classic Matching Game

I have enjoyed playing MahJong for many years.  Its a great matching game for all ages. 
My Mom got hooked playing the game, and its how I got her to start using the computer.

Click Here Learn about a great Website with
Lots of Free MahJong Games

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Thank you for reading my Newsletter.  If you have any comments, questions, or ideas for
future Newsletters, please email me at newsletter@tomshayconsulting.com.

Thomas W. Shay
Cloquet, MN

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Disclaimer

The user assumes the entire risk as to the accuracy and the use of this document. We
will not be liable for any damages of any kind arising from the use of this information,
including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

All of my answers, suggestions and recommendations, whether directed at you specifically,
or as found on this web site, are taken entirely at your own risk. I can't see your computer
or all of the specific information that might affect my answer. Every situation is different.
Similarly, I cannot be held responsible for your actions or what you do with my answer.

Privacy

Rest assured that we respect your privacy and will NEVER share your email address with anyone, for any reason.

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Computer Support & Repair Newsletter